The first stage of any process involves identifying its objectives. With this in mind, our hiring process begins with understanding our client’s need for a lateral hire. This is done by workplace planning: we collaborate with clients to assess their current workforce and determine which new skills or experience is needed to meet their organisational needs. Workplace assessment helps us identify the specific need or gap the new hire is expected to fill, which is then used to create relevant and specific job descriptions.

Once a pool of potential candidates has been identified, we begin the selection process. Applicant resumes are shortlisted for the most relevant and experienced candidates. Next, we carry out assessments, interviews, functional tests and/or HR tests to further determine the candidate’s suitability for our client’s organisation. We are willing to conduct multiple rounds of assessment where necessary, depending on the client’s needs.

Once new hires have accepted their offers and joined the organisation, we assist clients in the onboarding process by providing training plans to help these new hires learn about the organisation and its culture. This training is an important step in retaining new employees, as it helps them adjust swiftly and comfortably to their new workplace. Depending on our client’s needs, the induction program we design can be instructor-led (ILD) or entirely online (eLearning).

Once job descriptions have been created, and approved by our client, we start sourcing relevant talent. Candidates for lateral hiring are found through the following sourcing methods:

• Social media search & marketing

• Job board advertising

• Headhunting and candidate referrals

• Data from job portals’ paid resume database 

All relevant resumes undergo a thorough background check and verification before being contacted. The team at Cloud9Human is aware of the delicacy of sourcing candidates who might already be employed at another company, so we contact potential hires with discretion, keeping the best interests of our client’s organisation in mind. 

Once the selection stage is over, we run the selected resumes by our clients. With their approval, we roll out offers for candidates to accept. Since the selection stage has helped us understand each candidate’s profiles, ambitions and pain points, we make sure to collaborate with our clients and create job offers that address those concerns and are as appealing as possible for the candidate.